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The Purgatory uses several different vendors to create your products. Each vendor ships separately, so your orders may not all arrive at the same time. Also, some of our vendors ship from overseas, and those items can take longer to arrive. 

We take about 2-7 business days to create apparel products.  Then you should add shipping times on top of that. Speed and price depend on product type and destination.

97.66% of our orders are shipped within 7 business days and more than a half of our orders are shipped within 3 business days or less.

Regular items can take from 5 - 40 days to arrive, but due to high demand, free promotional items can take up to 60 days to arrive. 

If the product does not arrive in this time frame, you will get a 100% full refund.

**Tracking Information: If you are having trouble finding your tracking information, it may be because one of our overseas vendors has given you an incorrect tracking link. If you don't see any tracking information when you click on your tracking link, copy your tracking number, go to this Global Package Tracking Website and paste your tracking number into their site. That should give you correct tracking information.